Bitte warten - die Druckansicht der Seite wird vorbereitet.
Der Druckdialog öffnet sich, sobald die Seite vollständig geladen wurde.
Sollte die Druckvorschau unvollständig sein, bitte schliessen und "Erneut drucken" wählen.

Delivering Customer Value through Procurement and Strategic Sourcing

Taille reliureDelivering Customer Value through Procurement and Strategic Sourcing
ISBN/GTIN
CHF78.90
inkl. 2.6 % MwSt.

Produkt

KlappentextWhile procurement has become far more effective at negotiation, cost cutting, and contract management, few supply chains are meeting their strategic potential. Now, two supply chain thought leaders distill all that's been learned about strategic sourcing, helping you orchestrate supply chains to create differentiation, increase value, and sustain competitive advantage.

 



Presenting the newest research and practitioner experiences, they show how to transform the supply chain activities that have the greatest upside potential. You'll start by learning how the field's leaders are building more effective strategic sourcing teams and managing them more effectively. Next, the authors guide you in moving toward increased customer-centricity; aligning with Tier 1 suppliers to promote shared long-term profitability; and systematically redesigning even the most complex global supply network.

 



You'll find new best practices for protecting against potential supply chain disruptions from any source; anticipating shorter product lifecycles and other challenges; evaluating potential opportunities to reshore, and more. Throughout, this guide focuses relentlessly on helping supply leaders deliver value, gain a true strategic role, and take their seat at the table.

Develop stronger, more resilient supplier relationships
Build partnerships where buyers and suppliers can truly rely on each other


Learn from all that's been learned about global sourcing
Reach out to the world for great ideas, components, design, process, and R&D


Protect against rapid price fluctuations in key commodities
Use futures, options, and purchasing strategies customized for changing environments


Integrate the most advanced technology into your mindset and practices
Leverage today's highest-value technologies in key supply management processes


The executive's guide to sustaining competitive advantage and mitigating risk in complex supply networks

Strengthen alignment throughout your supply chain, and with key suppliers


Build a more customer-centric, demand-driven supply chain


Cutting-edge research, practical experiences, and new lessons from UPS, Coca-Cola, Home Depot, Apple, and other leaders


This book can help any senior manager transform sourcing and procurement into a key competitive advantageand keep it that way.

 



Two leading researchers and consultants show how to apply advanced strategic sourcing to significantly improve supply chain efficiency, effectiveness, and sustainability. Informed by their insights, you can go beyond mere cost-cutting and contract management to redesign and orchestrate your entire multi-tier supply chain.

 



Walter L. Wallace and Yusen Xia demonstrate how to bring together multiple business disciplines related to sourcing and procurement, strengthen critical buyer-supplier relationships, and systematically improve visibility and accountability. Throughout, you'll find new best practices and innovations for all supply chain functionsfrom e-procurement to financial hedging.
ZusammenfassungCompanies of all sizes are seeking to transform their procurement and supplier relationship management processes: activities that have a tremendous upside potential for improved supply chain effectiveness and efficiency. Now, two leading consultants and researchers offer a comprehensive approach to creating customer value through strategic sourcing and procurement.

 

Unlike texts focused primarily on day-to-day operations and tactics, Delivering Customer Value through Procurement and Strategic Sourcing focuses on helping senior executives and managers gain sustainable competitive advantage from their supply chains. You'll learn how to go beyond negotiation, cost-cutting, and contract management functions, and successfully lead the redesign and orchestration of multi-tier supply chains to drive maximum benefit for the entire organization. Drawing on their cutting-edge research, the authors show how to: 

Bring together the multiple business disciplines whose work impacts sourcing and procurement


Use strategic sourcing techniques to create a more sustainable supply chain


Integrate the use of emission permits into your strategic sourcing programs


Manage procurement when the cost of raw materials fluctuates widely


Effectively utilize financial hedging in strategic sourcing


Deepen your understanding of contemporary buyer-supplier relationships


Implement strategic lead-time management


Increase visibility as a way to become more demand-driven


Take advantage of recent advances in e-sourcing and e-procurement


More effectively manage risk and uncertainty in your supply network


Make better outsourcing/insourcing decisions in global supply chains

Inhalt/Kritik

Inhaltsverzeichnis
Introduction 1

Notes 4

Chapter 1: Purchasing, Procurement, and Strategic Sourcing 5

Strategic Sourcing Methodology    7

Supplier Relations and Performance 16

Notes 17

Chapter 2: Managing Sourcing and Procurement Processes 19

Step 1: Determine the Type of Purchase and Level of Investment 20

Step 2: Perform the Procurement Process 21

Step 3: Evaluate the Effectiveness of the Strategic Sourcing Process 23

Supplier Selection 24

Use of the Tradeoff Analysis for Supplier Selection 27

Procurement Pricing 29

The Procurement Team and Its Contribution 32

Notes 33

Chapter 3: Strategic Sourcing and Delivering Customer Value 35

Delivering Customer Value 35

Defining Customer Service 37

The Impact of Out of Stock 39

Value Creation and Effectiveness 39

It's the Totality of the Offer that Delivers Customer Value 41

Market-Driven Supply Chains 43

Identifying Customers' Service Needs 44

Defining Customer Service Objectives 47

The Cost Benefit of Customer Service 48

Setting Customer Service Priorities 49

Setting Service Standards 53

Notes 57

Chapter 4: The Size of the Organization Spend and Financial Significance 59

Organizational Spend and Its Significance 60

Return on Investment Effect 60

Profit-Leverage Effect 61

Reduction in Inventory Investment 63

Supply Side Contribution to the Organization 64

The Mission, Vision, and Strategy of the Organization 67

The Size of the Organization 68

The Financial Strength of the Organization 69

The Reputation of the Organization 69

Notes 70

Chapter 5: Understanding Buyer-Supplier Relationships 71

Trusting a Single Source 71

An Apple of an Idea 72

A Calculated Risk 73

Keeping the Complex Simple! 74

A Foolproof Strategic Procurement System 75

Managing the Strategic Sourcing Decision: Buyer-Supplier Relationships 87

Notes 88

Chapter 6: Value Creation for Global Procurement Competitiveness 91

Spotlight on Procurement Performance 93

The Strategic Sourcing Decision: The Best Value Chain Wins 101

Notes 101

Chapter 7: Procurement under Raw Material Price Fluctuations 103

Raw Materials and Commodity Procurement Contracts and Trading Markets 105

Raw Materials and Commodities Price Forecasting 107

Commodity Procurement Strategies when Forecasted Prices Are Increasing 116

In Conclusion 122

Notes 122

Chapter 8: Supply Processes and Information Technology 125

The Supply Management Process 128

Technology-Driven Efficiency and Effectiveness 131

Building Application Layer Security into the Supply Chain 150

Information Technology Implications for Strategic Sourcing 152

Notes 156

Chapter 9: Creating a Sustainable and Environmentally Compliant Supply Network 163

A Greener Manufacturing Process 167

Initial Steps 171

Considerations for a Greener Supply Network 175

Big Picture Considerations    179

Why Sustainability? 181

Green Sourcing 183

A Green Strategic Sourcing Process 185

Building a Competitive Advantage through Collaborative Sustainability Goals 189

Corporate Social Responsibility 190

Notes 192

Chapter 10: Time-Based Strategic Management 197

Supplier Lead Times 198

Quantity, Delivery, and Lead Time 200

Time Has a Price 204

A Shift in Priorities 207

Logistical Lead-Time Network Management 208

Eliminating Waste through Streamlined Flow 210

Throughput Time Element Analysis 211

Operational Effectiveness 211

Notes 212

Chapter 11: The Use of Emission Permits in Strategic Sourcing 215

Top-Down Trading System 218

Bottom-Up Trading System 220

Linking Different Systems 224

Further Thoughts on the Subject of Emissions-Trading Systems 225

In Conclusion 227

Glossary of Related Terminology 227

Notes 231

Chapter 12: Visibility as an Attribute to Becoming Customer-Centric and Demand-Driven 233

Big Data, Greater Visibility 235

Greater Visibility: What More Can We Do? 238

Building Visibility in the Inbound Supply Chain 239

Visibility on a Cloud-Based Supply Chain Network 243

Event Sourcing Software Architecture 245

Dell's Information Visibility System 247

Crate & Barrel's Vision for Global Supply Chain Visibility 247

A Well-Implemented Visibility Solution 249

Notes 250

Chapter 13: Understanding the Supply Chain Risk Profile 253

Managing Supplier Risk 254

The Hidden Risks of Supply Chain Innovation 256

Growing Threats to Supply Chains 259

Mitigating Risk by Gaining Visibility in the Global Network 261

Mapping the Organization's Internal Risk Profile 263

Managing Supply Chain Risk 266

Notes 274

Chapter 14: Reshoring: Revolution or Evolution 277

Offshoring 278

Improving the Outsourcing Decision 287

Reshoring 288

Nextshoring 291

Proximity to Demand: Localization and Postponement 291

Made in America 292

Outsourcing Services 293

Benefits and Risks of Outsourcing Services 293

Outsourcing Challenge 294

Classification of Business Services 296

Offshoring's Future 297

Notes 298

Chapter 15: Supply Chain Network Design and Analysis 301

Responsiveness 301

Reliability 305

Resilience 310

Relationships 316

Concluding Remarks 322

Notes 322

Index 325

mehr

Autor

Walter L. Wallace is an instructor in the Robinson College of Business, Georgia State University. He received his MBA in Supply Chain Management from the Brock School of Business at Samford University and his undergraduate degree in Industrial and Systems Engineering from Mississippi State University. He has 30+ years of expertise in heavy manufacturing industry and service (fabrication and distribution) industries, with an emphasis in corporate governance, strategic operations planning, marketing, operations, logistics and transportation. He has been researching in the areas of strategic sourcing and procurement, service operations management, and supply chain management. He has published papers in journals such as International Business Research, Teaching and Practice and Operations Management Education Review. He has been awarded twice by the National Sciences Foundation (NSF) for research. He teaches Operations Management, Service Operations Management, Operations Strategy, Supply Chain Management and Logistics & Operations Planning.

 

Yusen Xia is an associate professor in the Robinson College of Business, Georgia State University. He received his PhD in Supply Chain and Operations Management from the McCombs School of Business at the University of Texas at Austin in 2004 and has been working at Georgia State University since then. He researches in the areas of the interfaces between operations and marketing, and managing uncertainties and risks in supply chains. He has published papers in various journals such as Manufacturing & Service Operations Management, Operations Research, Production and Operations Management, Naval Research Logistics, IIE Transactions, Decision Analysis, Decision Sciences, etc. His research has been supported by grants from the National Sciences Foundation (NSF) and companies such as Amazon.com, Ryerson Inc. etc. He teaches Operations Management, Project Management, and Supply Chains.

Verwendung von Cookies
Cookies helfen uns, das Benutzererlebnis zu verbessern. In den Einstellungen können einzelne Cookie-Arten ausgewählt werden. Weitere Informationen finden sich hier:
Datenschutzvereinbarung
Alle Cookies akzeptierenEinstellungen